Welcome to Miners Exchange Bank

Miners BankHello and welcome to Miners Exchange Bank's website. We are pleased that you have taken this opportunity to visit us. We are excited about the opportunity to provide you with the convenience of our Online Banking service. We invite you to browse our site, or better yet stop in to see us. Come by one of our many convenient locations and let us show you how accommodating a "real" local bank can be.

Miners Exchange Bank News


******Customer Notice******

MINERS EXCHANGE BANK WILL NEVER INITIATE CONTACT AND ASK FOR PERSONAL INFORMATION SUCH AS USERNAMES, PASSWORDS, AND FULL SOCIAL SECURITY NUMBERS OVER THE PHONE, BY TEXT, OR THROUGH EMAIL.

Miners Exchange Bank has been notified by several customers recently about incoming phone calls that display (276) 395-2230 on caller ID. The content of these calls has varied but most have asked for some form of sensitive information. While this is the phone number of our Coeburn office, these calls have not been initiated by or on behalf of Miners Exchange Bank or any of our employees. These calls are most likely a scam designed to trick our customers into giving out their personal information, specifically by spoofing the bank’s primary telephone number. If you receive such a call and are unsure about its authenticity, ask the caller to provide their name and tell them you will call the bank back. Do not use any contact information provided by the caller. Customers can find phone numbers and address for all of our offices on the Contact Us section of our website.

For more information about these types of attacks, tips to protect your information, and contact information to report scams or identity theft, visit the Customer Awareness section of our website.

EFFECTIVE JULY 17, 2020

DUE TO THE CURRENT COVID-19 VIRUS PANDEMIC, TO PROTECT OUR CUSTOMERS AND EMPLOYEES, ALL BRANCHES OF MINERS EXCHANGE BANK WILL BE DRIVE-THRU ONLY UNTIL FURTHER NOTICE.

CUSTOMERS CAN USE THE DRIVE-THRU, THE ATM, OUR ONLINE BANKING PROGRAM OR OUR MOBILE APP.

IF YOU NEED ACCESS TO OUR LOBBY FOR LOANS, SAFE DEPOSIT BOX ACCESS, OR ANY OTHER REASON, PLEASE CALL THE BANK TO MAKE AN APPOINTMENT. YOU WILL BE ASKED ABOUT YOUR GENERAL HEALTH BEFORE BEING ADMITTED.

THANK YOU FOR YOUR UNDERSTANDING!

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